FAQ
Where is One Therapy made?
One Therapy is made in small batches in Ireland
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What kind of ingredients are in One Therapy?
One Therapy is a blend of four certified cold pressed food grade organic oils. We don't use water, fillers, parabens, synthetic fragrances or any other nasties in our products
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Which payment methods do you accept?
We accept Visa, MasterCard, and American Express
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How long does it take to process an order?
Each order is packed by hand with lots of love and care and is processed and shipped via courier within 5 days of receipt. You'll receive an email confirming your purchase as soon as we receive your order and you'll also be notified once your product has been shipped.
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Do you ship internationally?
We currently ship to countries in the EU and we will launching global shipping very soon! You can view our shipping rates here
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Will I have to sign for my delivery?
All deliveries must be signed for on receipt. If you will not be at home during normal delivery hours please provide us with an alternative address where someone will be available to sign for your delivery
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What is your return policy?
You'll love One Therapy - we guarantee it!
We know you'll fall head over heels for our gorgeous blend of essential oils but if you're unhappy with your product please return the order to us within 14 days of receipt and we will issue you with a refund. Unfortunately we can't except returns after that period and we are unable to refund shipping charges. One Therapy are not responsible for any loss, theft or damage during transit so please send by tracked mail.
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